Welcome to Advanced Practice Management Bill Rossi

Advanced Practice Management
7101 York Avenue South, Suite 300
Edina, Minnesota 55435-4407
Phone 952-921-3360
Fax 952-921-3281 email
info@advancedpracticemanagement.com

Advanced Practice Management
2009 Technology, Procedures, and Insurance Participation Surveys
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Technology Integration		Satisfaction Rating Average
	Yes	Satisfaction Rating Average
Kavo/Diagnodent	47%	8.6
Digital Radiography	54%	8.5
Electric Handpieces	41%	8.4
Fast Light Cure	51%	9.2
Mechanized Endo	68%	8.8
Magnifying Loupes-Dr.	84%	9.3
Magnifying Loupes-Hyg	36%	8.5
Isolite	17%	7.8
Intra-Oral Camera	67%	7.8
Auto Appt Confirmation	10%	7.6
Have Website?	47%	7.6
Online/Internet Access in Office	87%	8.5
Terminals in TX Room	60%	9.2
Cerec	24%	8.1
Invisalign	25%	7.1
Oral Cancer Detection	51%	6
Patient Ed. Software	31%	7.3
E-Claims Filing	83%	8.7

Technology- Software		Satisfaction Rating Average
	Yes	Satisfaction Rating Average
EagleSoft	24%	8.1
SoftDent	20%	7.4
Dentrix	18%	7.8
PEB XL Dent	11%	7.1
Other	10%	7.9
PEB for Windows	8%	7
EZ Dental	6%	8.3
Joey	3%	8.5

Procedures and Charges
	Prep	Seat
C&B-Charge at Prep or Seat?	63%	37%

	Yes	No
Do you itemize/charge the 2% provider tax separately?	12%	82%
Do you offer a savings for payment at the time of service? (88% of respondents offering savings gave 5%)	77%	23%
Do you offer a savings for prepayment?	39%	61%
Do you assess a finance charge on patients' outstanding balance?*	82%	18%
Do you provide outside financing (e.g., CareCredit)?	81%	19%
* The most common finance charge was 18%, 60 days (40% of those that charged a F.C.). The 2nd most common was 18%, 90 days (18%). The 3rd most common was 18%, 30 days (17%). 13% charge 12% at various ages (30, 60, 90 days).

Insurance Participation
	Yes		Yes	No	Sometimes
Delta Premier	83%	Medical Assistance?	57%	43%
Delta PPO	30%	Take new M.A. Patients?	6%	59%	35%
Delta 216	35%	Plan on leaving a PPO within 12 months?	10%
Prudential PPO	7%	Plan on joining a PPO within 12 months?	12%
Met Life PPO	19%	Have joined a PPO in last 12 months?	10%
Medica	33%	Have left a PPO in last 12 months?	7%
Premier PPOs	37%
Other PPOs	11%

However, it’s not just about money. It’s harder to measure the increased personal satisfaction and sense of security our clients enjoy. Call 952 921 3360.
If you have a practice management question, email Bill, Shelly, or Matt, and it won't cost you a nickel!	More than 250 dentists will vouch for our integrity and competence. See our testimonials.	Our “What Do You Say When” highlights reel is on YouTube. Tell us if you would like to see more! I'm not a frequent blogger but when something especially exciting is happening, I like to talk about it. Log in and follow the Advanced Practice antics. \| Return to Clients Only contents \| TOP \|
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