Call today for an informal 15–20 minute phone consultation.
No pressure, no hype, no charge... just a chance for you to find out more.
952 921 3360
Call Bill Rossi at Advanced
Practice Management—
952 921 3360
Call Shelly Ryan at Advanced
Practice Management—
952 921 3360
Call Matt Lahn at Advanced
Practice Management—
952 921 3360
Call Robyn Kain at Advanced
Practice Management—
952 921 3360
|
| References and testimonials. |
We get more results for more clients than all other consulting firms in our state combined. Because each dental practice is different, we never use a canned approach.
The videos below will open in a new window. |
| |
|
|
|
|
|
|
|
|
| Advanced Practice Management testimonials. |
| Howard Farran, DDS, MBA, MAGD, Phoenix, AZ |
 “Bill Rossi is ...one of the very best...” |
| Dr. Bill Dunbar, Glencoe, MN |
 “Since hiring Advanced Practice Management, my production and collections have quadrupled.” |
Dr. Todd McGovern,
Fergus Falls, MN |
 “Answers are only a phone call away. Helped set up and reach goals, let us know what’s happening in the dental community. My production increased $100,000 per year for six years with Bill’s help.” |
Dr. Bill Kotonias,
Brooklyn Center, MN |
 “A single idea brought us an additional 170 new patients last year. They help make things happen!” |
| Dr. Mari Bellmont, Eagan, MN |
“I find Shelly’s services with Advanced Practice Management to be enthusiastic and very helpful, specifically on how to say things. She has a way of turning language into caring and concern. It makes it easier to communicate with patients.
They (Advanced Practice Management) have excellent knowledge and ideas in regard to marketing, surveys and trends in the area.” |
| Dr. Wellner, Bemidji, MN |
 “They have ideas which work in the ‘real world.’ |
| Dr. Richard Timm, Oakdale, MN |
| “Advanced Practice Management’s energy and enthusiasm is hard to match. They come up with new, up-to-date ideas, yet tried and tested in other offices, and presents it to the staff in an upbeat format.” |
Dr. Ed Anderson
Jamestown, ND |
 “Matt’s the best! Very upbeat. Great Information over the years.” |
| Walter Bera, PhD , Founder, Director Kenwood Therapy Center, LLC |
 “Bill consulted with me about increasing our business. With a few simple and very doable recommendations, our business has almost doubled! I could not recommend Bill more highly.” |
| Dr. Troy Schmitz, St. Cloud, MN |
| “Matt re-energized our office. His “Patient Centered” approach to treatment has renewed the staff’s enthusiasm and has been noticed by our patients. Thanks to his tutelage and the increase in office revenues, we no longer work Fridays!” |
| Dr. Steve Boger, New Hope, MN |
 “I’ve seen and worked with the best practice management gurus in the country. Our local guy, Rossi, is as sharp as any of them. He knows his stuff and it works....” |
Dr. Betsy Ramsey,
Minneapolis, MN |
| “You are always there to answer my questions about tough personnel situations. Your approach is more individualized without a cookbook formula. You just seem more genuinely savvy than most consultants. Thanks.” |
Rosemary McDougall,
Jamestown, ND |
| “Reenforces the importance of teamwork and kindness.” |
| Dr. Kapla, Bismarck, ND |
 “Matt respects the staff and our philosophy! Integrates ideas and systems that fit our area and needs!” |
Dr. Dan Ross,
Norwood Young America, MN |
 “You cannot afford to be without the assistance of a good practice management consultant given today’s constantly changing health care marketplace. They are the best!” |
Dr. Mayer Levitt,
Jodena Consulting, Providentce, Rhode Island |
 “Bill has great depth of knowledge in Dental Practice Management. He is a respected colleague, friend, and one of the few non-dentist practice consultants I'd recommend.” Subscribe to Dr. Levitt’s FeedBurner. |
Dr. Michael Gallagher,
Eden Prairie, MN |
| “I’ve been very fortunate to experience good practice growth even through a Delta transition. Bill Rossi’s advice has been very helpful over the years and I strongly recommend his consulting services.” |
| Greg Kaake, Duluth, MN |
 “Bill sees the big picture. Our new patients are up. Matt and Shelly have been very helpful, too. I recommend their services to anyone.” |
| Dr. Sandy Parrott, Port Huron, MI |
 “Very happy with Matt. Great ideas, great results, tailored to my office.” |
Dr. Lisa Johnson,
Grand Rapids, MN |
| “We had a phenomenal production total — one of the best the office has ever had. I really feel like all the things you’ve worked on with us are paying off, and our patients are benefiting, as well as the staff.” |
| Kristine Kaake, Duluth, MN |
| About Shelli Hesselroth: “Your professionalism and warm heartedness is a perfect combination that makes you a top-notch tutor. I feel confident that I will be able to master the skills needed for the task ahead of me thanks to you.” |
Dr. Anthony Hilleren,
Benson, MN |
 “They sometimes take us out of our comfort zone but when we act on their advice, we improve.” |
Dr. Dan Axvig
Bismarck, ND |
“Over the years, Matt has helped us tremendously with our practice.” |
Tina Funari, Office Manager,
Maplewood, MN |
“Shelly Ryan trained me for my first position at the front desk. She was patient, fun and positive. She knows how to work with people.
As an office manager now I continue to value her ability and knowledge.” |
Dr. Alan De Angelo,
Homer Glen, IL |
“You were the first consultant that ever dissected the practice and had a logical, unemotional approach to practice management. I like that.” |
| Dr. Paul Hauge, Centuria, WI |
 “Matt has been a great asset to our office over the years. Staff loves the meetings. His advice is tailored to our needs.”
|
Drs. Jennifer DeChant and Jennifer Herbert
Minneapolis, MN |
 “Working with Bill Rossi has completely changed the future of our practice. In the first year, our production increased by 28%, and the office ran much more smoothly.  Our results have far outweighed our expectations. Hiring Bill was, by far, the best decision we have made for our practice.” |
Dr. Ken McDouggal
Jamestown, ND |
| “From start up systems through associate transition, Matt’s been there for us. We had 20% growth our first year and have had great growth on top of that ever since.” |
Mr. Bill Boles, Office Manager, North Benton Dental Care,
Sauk Rapids, MN |
 “Shelly’s communication style is effective for our business team. She gets information to them in a way that makes them feel comfortable, creates good relationships and, because of this, gets results.” |
| Dr. Tom Schoeneberger, Glencoe, MN |
| “I would tell anyone that wanted more out of their practice (more production, smoother days, more income, whatever is important to them) and are serious about it, that Bill Rossi can be a big help.” |
| Dr. Timothy J. Flor, Waseca, MN |
 Thank You for allowing me access to your newsletter and your wealth of information! I always gleen useful and practical data from your team.
Truely, I appreciate the relationship we have had in the past and we will continue to have in the future.
I feel that you all provide a valuable service and commitment to the Dentists of Minnesota and we all are better off for your dedication to our industry. |
| Dr. Paul Roggow, Jackson, MN |
 Working with Ted made my decisions regarding technology much easier. Ted’s product and vendor knowledge simplified the process of getting bids and his reports outlining the long term cost of ownership allowed me to make an informed decision. Ted was always available for questions and his knowledge saved me time and money.
|
| Drs. Eric and Meghan Rambow, Morris, MN |
 “One great meeting after another. Thanks, Matt.” |
| Dr. Bob Maley |
 I’ve been through other consultants but in my opinion Rossi and his crew are the best. They’re not cookie cutter consultants. They developed a plan based on our particular resources and culture. We got the results they promised. |
Dave Peterson, Office Manager
Dr. Julie Nyland, Sartell, MN |
 Our team was floating on air when you left. To have four intense but fun sessions with Advanced Practice Management and for them to see the improvement for the practice because of their efforts, this is priceless and they are very happy and proud. Thanks for you great work. I have been through many training sessions for several industries, automotive and dentistry, but you are by far the best that I have ever witnessed. Your ability to reach people and have fun at the same time is incredible. You have no equal. |
Dr. Kurt Huether, St. Francis Dental Care
St. Francis, MN |
 You guys work so hard to help us dentists get good reviews that I thought it high time we send kudos to you. We got our end of year numbers back this morning and if not for the advice given by Advanced Practice Management, I’m convinced we’d have far worse numbers for the bottom line we were up from last year! So thanks from us at St Francis Dental Care.
|
| Dr. Melissa Hutchens, Cambridge, MN |
 “With Bill and his team’s help in tuning up our systems and PPO transitions, we have added thousands per month to our bottom line! If you are suffering from PPO write-offs, talk to them!” – Brent Hutchens, Office Manager, Dr. Melissa Hutchens, Cambridge, MN |
Dr. Steve Boger,
Minnetonka, MN |
 I understand that I’m a bit biased since she is my daughter, but I think Kelly is a dental marketing superstar. She developed the branding for Boger Dental and helped grow the practice into a widely recognized success. Over the past 15 years, she has learned from leaders in the industry and gleaned wisdom from her own applied experiences working with practices across the state. She has a solid understanding of what it takes to bring out and promote the unique strengths of a particular dental practice and help them to bring in new patients. Most of all, she puts her heart into her work and truly cares about the success of each individual client. |
| Kim Manthe from Dr. Dennis Myer's office, St. Joseph, MO and Troy, KS |
 I always appreciate Kelly's help with our marketing. It is very helpful how she breaks things down and makes things easy to understand. |
|
Dr. Woody Oaks,
Excellence in Dentistry |
 “Bill and Shelly are two of the best consultants in the country.” |
Dr. Robert Kaczrowski,
Luverne, MN |
| I tried an expensive big name consulting firm from out-of-state. I got much better results with Advanced Practice Management. They understand this area, and their programs are tailored to my practice, not canned.” |
| Drs. Murray and Beth Greer, Minot, ND |
| “Matt’s incredibly motivating. He has helped our practice immensely.” |
| Dr. Keith Abrahamson, Chanhassen, MN |
 “I wouldn’t be where I am today without you and your staff’s help. Thank you for the good advice.” |
| Kari, Office Manager, Lakes Dental Care |
| Working with Ted was so easy. He has made our project flow smoothly, and because he does all the time-consuming, behind-the-scene details, I was able to keep up on my daily job. Ted is so knowledgeable in his field he was able to save us far more than his fees in time, money and hassle, in addition to doing it right on the front end of the project so we aren’t having to correct problems in the end. I consider T2 a very wise investment. I would recommend him to anyone. |
| Dr. Kurt Albright, Fosston, MN |
 “Matt’s High-Octane tune-up is a must for all dentists who are looking to bring their practices to the next level. Overall attitudes and production are up much higher than expected!” |
Drs. Todd McGovern and Michael Andrews.
LifeSmiles Dental, Fergus Falls, MN |
  “When we began the process of assembling a team to create our new practice, we knew a key element was going to be state -of-the-art technology. T2 Consulting seemed to be the company that kept coming up in our search for advice on planning and value purchasing the system with the most current technology. After having the opportunity to meet Ted, we both felt comfortable with our choice of T2 as a partner in our new office. From the bids to the blueprints to the installation T2's consulting provided us with the integrated system we had originally envisioned. We look forward to working with Ted again when it's time to upgrade!” |
| Dr. Calcagno, Rochester, MN |
 “I thought I knew how to run a practice until I met Bill Rossi. He taught me how to interpret numbers so that we could make changes that would influence the practice.” |
| Dr. Ron Evenson, Houston, MN |
“I just thought I’d let you know how valuable you have been to our practice. You have facilitated many changes in the way our office functions and we have achieved steady improvement in our profitability without changing our basic office personality which displays a genuine concern for our patients. These are some of the changes that stand out.
- Increasing the profitability of the hygiene department.
- Implementing skills to reduce accounts receivable by more than 100%.
- Increasing up front payments from 20% to 40%.
- Implementing consistent finance arrangements and using outside credit sources.
- Improving staff efficiencies and teamwork.
- Utilizing practice data to implement change.
Thanks again for your skills, insights and ability to work with me and my staff. I look forward to our continuing relationship. I know our practice will become even better.” |
Dr. Jerry Appeldoorn,
Northfield, MN |
| “An excellent wealth of knowledge about the business side of dentistry in Minnesota. A great yard stick by which to measure how our practice is doing compared to the numbers. I have gone to many seminars and listened to tapes and realized that Advanced Practice Management is very up-to-date and flexible in their philosophy. They are very willing to customize a program that fits with any dentist’s own philosophy.” |
| Dr. Tom Hauge, Osceola, WI |
 “We love the material and the results we’ve gotten with Matt’s help. Great ideas, better follow through.” |
| Dr. Roger Bisbey, Rochester, MN |
| “Seminars in practice management are so overwhelming in volume and drastic ideas. Advanced Practice Management picks from their knowledge and others to figure out what will work best for you in your own type of practice.” |
| Dr. Richard Timm, Oakdale, MN |
| “Advanced Practice Management’s energy and enthusiasm is hard to match. They come up with new, up-to-date ideas, yet tried and tested in other offices and presents it to the staff in an upbeat format.” |
| Dr. Todd Pushing, Madison, MN |
| “Very knowledgeable, works well with my staff.” |
| Dr. John Gorton, Staples, MN |
 “I appreciate so very much what you have done for my practice and for my peace of mind. I think our gains have been substantial and I credit the change to you and what you have done for me.” |
| Dr. Ed Theis, Bloomington , MN |
| “Rossi and his staff will move your practice if you let them. Has saved us $10,000's in expenses as well.” |
Dr. Steve Dalseth,
Apple Valley, MN |
| “Advanced Practice Management carefully analyzed my practice, recommended changes and enabled staff to implement properly. My staff respects their recommendations.” |
| Sara Brown, Administrator |
| “Very informative and interesting.” |
| Mary Ann Grooters, Administrator |
| “Really, really applies to my everyday work. Definitely recommended to other offices.” |
| Leslie, Administrator |
| “Shelly is a very informative and interesting speaker. She keeps information rolling without a dull moment. Great new ideas! |
Dr. Mike Wolf,
Columbia Heights, MN |
| “I have been out of the Delta network for years and my practice had stagnated. Bill and his staff got us revved up again and we have now experienced two years of solid growth.” |
Dr. Dennis Hulbert,
Crystal Falls, MI |
| “Matt is motivating for the entire staff. We all look forward to his visits. Great results.” |
| Dr. Sue Dullard, Big Fork, MN |
 “Before hiring Matt, one of my goals was a happy well-paid staff. Production and collections are way up. Everyone is happy and excited about the future.” |
| Dr. Dean Erickson |
 “Knowing that APM works with many other dental practices in the area has helped me feel secure and comfortable with our protocols and procedures. It allows me to sleep at night.” |
| Dr. Rich Capp, Anoka, MN |
“Thank you for your excellent advice about technology in the office and how not to buy equipment.
“About 4 years ago I was at a digital seminar at the Chicago midwinter and the presenter recommended several Installers nationwide, and Ted was one of them. We talked and he looked at the plans of the office, and afterwards and decided that the costs at that time outweighed the benefits. Ted’s honest advice saved me thousands.” |
| Drs. Karl Berg and Mike Skramstad, Orono Dental |
“Impressive piece of work by Marv. It shines.” Dr. Karl Berg
“Awesome job Marv. Love it!” Dr. Michael Skramstad |
Dr. Anthony Hilleren,
Benson, MN |
| “We have utilized Sheila’s services for 1½ years. In the past we always had great intentions of better managing our own AR. However, it is a job that no one in the office enjoys and easily ignored. Once we connected with Sheila we had a low cost alternative to adding another part time team member. We are very satisfied with Sheila’s service and professionalism. Sheila has good results with a very “soft” touch. I would recommend Sheila to any office.” |
Marsha L. Hansen,
Office Manager,
Dr. Koubsky’s Office,
St. Cloud, MN |
| “Sheila is absolutely wonderful to work with. Her approach to our patients is done with “kindness” and consistency. She’s compassionate in her dealings with her clients, and professional. I would highly recommend her to other offices in helping to retrieve past due balances. The work is thorough and her communication with me is excellent.” |
| Dr. Paul Johnson, Marshall, MN |
 “Bill Rossi and his crew have a good feel for the dental environment and what works. They are very helpful in keeping the team and myself focused and on track.” |
Drs. Chris Bogue and
Cathy Tigges, Carroll, IA |
| “Hire Matt. This will be the best thing you’ve ever done for your practice!” |
| Dr. John Utoft, Tyler, MN |
 “Hiring Matt was the second best thing I’ve done for my practice, second only to hiring my hygienist.” |
| Dr. Craig Rude, Fergus Falls, MN |
 “Matt knows the dental market and has a great sense on how to make things more efficient and productive.” |
| Drs. Doug Soseman and Ryan Bygness, Denison, IA |
  “Matt has been a tremendous asset to our practice. Respects the staff and gets results.” |
| Dr. James Zenk, Montevideo, MN |
 We’ve worked with Matt for well over a dozen years. He has helped our practice grow tremendously. Always tailored, never canned advice. |
Kurt Huethe,
St Francis Dental Care |
 You guys work so hard to help us dentists get good reviews that I thought it high time we send kudos to you. We got our end of year numbers back this morning and, if not for the advice given by Advanced Practice Management, I’m convinced we’d have far worse numbers for the bottom line we were up from last year! So thanks from us at St Francis Dental Care. |
Lorraine Dudley, IDR,
Business Operations Specialist |
 I have had the pleasure of meeting and working with Kelly through Advanced Practice Management. Kelly provides a tremendous service for my clients helping to develop their Internet optimization. She exemplifies a dependable work ethic and remarkable knowledge and skills with Internet development.
It is a tribute to her strengths that she successfully carries out her role. One of your best business decisions you will make is having Kelly assist your practice with your Internet needs. |
| Dr. Greg Kaake, Duluth, MN |
 After meetings with APM consultants, they always send out detailed notes. These notes are very useful in helping my team follow up on our discussions and their suggestions. |
| Dr. Flodine. Stillwater, MN |
 We tried a big name outside consulting firm and we were not impressed. Matt and APM were exactly what we needed. |
| Dr. Paul D. Amble, St. Paul, MN |
 We received your note and I wanted to acknowledge the years of expert advice you provided. Without a doubt, the analysis and golden nuggets you provided during regular phone conversations and in-office meetings helped propel my office to reduced write-offs percentages, increased dollars of both production and collections and significant growth. I truly apprecia te your consult ing knowledge and the straight forward methods you and your team used for us over the years. RegardS~ Paul D. Amble, DDS |
| John Magnoski, Photographer |
 The team at APM is awesome! It is clear that they care about their client's success. Working with Kelly has been a joy. She is very easy to work with, and has a flair for keeping projects moving forward to the benefit of her clients. |
|
| Julie Dunn and Dr. Greg Dunn, Buffalo, MN |
 “Shelly is effective and interactive as a resource for information and language skills regarding patient as well as staff communications. Advanced Practice Management’s perspective on practice management as well as economics, industry wide, have been effective for our practice growth.” —Julie Dunn
“Shelly allows me to feel confident in our systems and she supports the monitoring of those systems when they need tweaking. She offers suggestions that we can take back to the office and implement immediately and they work!” —Dr. Greg Dunn, Buffalo, MN |
| |
Dr. Tom Weisbecker of Weisbecker, Berger & Ellenbecker
Southwestern Dental, Sioux Falls, SD |
| “Advanced Practice Management and Bill Rossi have provided excellent long-term advice. They have a proven track record in helping advance the qualities of our practice.” |
| |
| Jamee, Point Family Dentistry, Financial/Treatment Coordinator |
 “Debra McGrath has been an incredible help to our practice. Her extensive knowledge of Softdent has helped us utilize so many features of our program that we were unaware of. She has helped us restructure our accounts receivable making it easier for us to communicate with our patients regarding their accounts, which in turn has made our accounts receivable numbers go up. She is always so eager to help us and really takes the extra time to make sure we understand what she is teaching us
“She teaches in a way that makes us feel comfortable with her and she never makes us feel intimidated. She definitely is a valuable asset to our team!” |
| |
 Play Video |
 Play Video |
 Play Video |
 Play Video |
 Play Video |
 Play Video |
|
